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Deactivate a user account

Learn how to deactivate a user account in just a few simple steps.

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Written by Connor Baeza
Updated over a month ago

You can deactivate old accounts for your users, ensuring your user base is current and your data is secure.

Video guidance on deactivating a user:


Prerequisites

Before deactivating a user, you need to have Hub Manager rights on your licence. If you are missing this, speak to your administration user.


Deactivate an account

To deactivate the user account, follow these simple steps.

  1. Click Administration then click Users.

  2. In the search box, enter the user’s name, the click Edit.

  3. In their username and surname fields, enter deactivated. This gives clear indication to anyone viewing the record that you’ve deactivated the user.

  4. Untick the Login Enabled checkbox with this unticked it will prevent users from logging onto this account.

  5. Click Save Changes.

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