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Disabled due to inactivity

Learn how to change or disable the auto deactivation timer for inactive user accounts in Elemental.

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Written by Connor Baeza
Updated over 3 weeks ago

Manging auto deactivation setting

Elemental includes a timer system that automatically disables user accounts after a period of inactivity. The timeframe for this depends on the licensee settings.


Can this be changed or disabled?

Yes the auto deactivation feature can be adjusted or turned off. This can be done by raising your query through the Access Digital Assistant and quote "Raise a case" for this issue to passed on to a support engineer. Ensure to reference the title of this article.

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