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Establishment not showing as a GP option when referring

Learn what to check if your establishment is not appearing as a referral option.

C
Written by Connor Baeza
Updated over 3 months ago

Referral option missing? Here's what to check

If your establishment is not showing as a referral option when making a referral, it is usually due to one of the following:

  • The establishment isn’t tagged to the correct hub.

  • The establishment isn’t flagged as a GP practice.


What to do next

If you are seeing this issue:

  1. Please raise your query through the Access Digital Assistant and quote "Raise a case" for this issue to passed on to a support engineer.

  2. Reference the title of this article in your case.

  3. Include the following details:

    • The hub the establishment should be tagged to.

    • Whether the establishment should be flagged as a GP practice.

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