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User role - Service Locator

This article takes you through all you need to know about the user role - Service Locator.

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Written by Connor Baeza
Updated over 3 months ago

What is the Service Locator Access role?

The Service Locator Access role allows users to view the Service Locator on the platform, giving visibility into available interventions without the ability to manage referrals.


What can Service Locator users do?

Users with this role can:

  • View the Service Locator and browse available interventions.

They cannot:

  • Signpost or assign prescriptions

  • Pick up or receive referrals

  • Access Link Worker functionality


How to assign the Service Locator role

  1. Go to Administration, then click on Users.

  2. You can either:

    • View and edit an existing staff member, or

    • Add a new staff member.

  3. On the user profile, fill in all required fields (highlighted in orange), such as:

    • User handle

    • Name

    • Address

  4. Under User Role, select Link Worker (Secondary).

πŸ“ŒNote: This role does not require tagging to other users or admin roles, but the user must be tagged to a Hub under your project to view interventions.


What the user will see

Once logged in, the user will land on their dashboard. The Service Locator will appear at the bottom of the left-hand menu.

Clicking it will show:

  • A list of interventions available for the selected Hub

  • Detailed information for each intervention when clicked

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