To enhance your support experience, we've introduced the Access Digital Assistant, which is designed to provide quick, seamless assistance whenever you need it.
Our dedicated Support Team remains available for more complex or technical issues.
Benefits of the Digital Assistant
Instant Assistance: Quickly find answers to common tasks within your software.
Convenient Access: Open knowledge articles directly from your software, saving you time.
24/7 Availability: Get help anytime, day or night.
Use the Access Digital Assistant
For more details on using the Digital Assistant, watch the video below or follow the steps provided.
To use the Access Digital Assistant, follow the steps below.
Within the Access Elemental product, click the Digital Assistant icon.
Click Ask a question and type in your query.
The Digital Assistant searches the knowledge base to return a suitable answer.
Review the answer, then confirm if the answer has answered your question or if you need more help.