Automated surveys
We're excited to announce the release of our latest feature in the Elemental Case Management System: Self-Serve Monitoring Tools (Automated Surveys). This feature is an enhancement to our new communication centre, designed to streamline the process of gathering client feedback and monitoring data.
Key Benefits
Enhanced Client Engagement | Automated surveys allow for timely and consistent client feedback, improving engagement and communication. |
Customisation | Link workers can customise the automation timeframe to fit the specific needs of each project, ensuring relevant data is collected at the right time. |
Efficiency | Automation reduces the manual workload for link workers, allowing them to focus on client care. |
Data Integration | Survey responses are automatically fed back into the client's case, ensuring that all relevant information is up-to-date and accessible. |
Reminder System | Set up reminders to ensure higher response rates and more complete data collection. |
For more detailed information, check out our document on Automated Surveys November 2024.
EMIS enhancements
We're pleased to announce a new enhancement to the EMIS Elemental Integration, providing Link Workers (Referral Handlers) with greater control over the information that is filed back to clients' medical records.
This enhancement introduces a new functionality where Link Workers can choose, on a case-by-case basis, whether a specific case note summary will be included in the medical fileback, along with the structured text and any attached documents.
Key Benefits
Increased Flexibility | Link Workers can now decide on a note-by-note basis whether a case note summary should be pushed back to the client’s medical record. |
Enhanced Control | Ensures that only relevant and necessary information is included in the medical record, improving the accuracy and relevance of the data. |
User-Friendly Interface | The new checkbox feature is intuitive and easy to use, seamlessly integrating into the existing workflow. |
For more detailed information, check out our document on EMIS enhancements November 2024.