Skip to main content

Intervention not showing to connect to a client

This guide explains why an intervention may not be showing and how to make it available.

C
Written by Connor Baeza
Updated over 3 months ago

Why an intervention might not be showing

If an intervention is not appearing, the most common reason is that it hasnโ€™t been approved yet. Every intervention must be approved by the relevant hub before it becomes available.


How to approve an intervention

  1. Go to Administration in the main menu.

  2. Click Hub Management.

  3. Select your hub from the list.

  4. Use the search box to find the intervention by name.

  5. Click Edit Approve Details next to the intervention.

  6. Review the information and click Save Changes.

The intervention is now available.

Did this answer your question?